How can we help you today?

Whether you're setting up your property, verifying your residency, or reporting a bug, our team typically responds within 1–2 business days.

The fastest way to reach us for account, verification, or billing issues.

Found something broken, or have an idea to make NexHood better? Send us the details and screenshots if you can.

Send feedback →

Answers to common questions on registration, verification, visitor passes, and account deletion.

View FAQ →

Management offices and security teams needing onboarding help for their property can reach our support team directly.

You can request full deletion of your account and data at any time, directly from the app or by email.

Read how we handle your data, or the terms that govern using NexHood.

Email us at support@nexhood.com with your registered email and property name, and our team will get back to you as soon as possible.